What is ISO9001?
According to the International Organisation for Standardisation “ISO 9001 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement). It can be used by any organization, large or small, regardless of its field of activity. In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001.”
Iso 9001, ISO 9001:2015 Quality Management Systems, Surecert
This standard is based on a number of quality management principles. The seven principles of quality management include:

1. Customer focus
2. Leadership
3. Engagement of people
4. Process approach
5. Improvement
6. Evidence-based decision making
7. Relationship management

Using ISO 9001 helps ensure that customers get consistent, good-quality products and services, which in turn brings many business benefits.

Key benefits include:

  • Increased customer value
  • Increased customer satisfaction
  • Improved customer loyalty
  • Enhanced repeat business
  • Enhanced reputation of the organization
  • Expanded customer base
  • Increased revenue and market share

Do you need a quality manual for ISO 9001:2015?

I offer a fast, effective approach to getting your quality manual written, implemented and ready for certification – request free pricing today.

You may have been told (or read) that you don’t need a quality manual for ISO 9001:2015 certification. And it’s true, to a degree.
You see, the standard doesn’t require one. But the reality is, if you want to pass your ISO 9001:2015 certification, and if you want to manage all your quality requirements, then having a manual is the easiest, and in my view, the best way to go about it.

Not only that but clients (big clients) will often ask to see your quality manual as part of your tender application. If they ask to see it – and you don’t have one – you’ll look pretty strange saying you don’t need one.

That’s why my clients all use a manual.
And it’s why I offer a simple service to help you get yours.
So if you need a quality manual for ISO 9001:2015 – or if you think you might need one – call me on 0403 392 076 for free advice or request a free ISO 9001:2015 quality manual quote here.